8 Ways To Fix Pardon The Interruption Error in Netflix (2023)

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Fix Pardon The Interruption Error in Netflix

From numerous award-winning TV shows and Anime to movies and documentaries, Netflix provides these services on multiple network devices.

Without even a single interference of ads, people can have the visual pleasure of watching anything anytime and anywhere at a fixed price and enjoy watching new shows, movies, and series which are updated weekly.

You can take Netflix with you anywhere and download the shows and watch them in offline mode later.

As much as Adults do, kids can also have fun watching their favorite shows in a safe environment. Netflix kids experience feature gives pin protected parental control to restrict mature content.

Suppose you tune in to Netflix and you are about to watch your favorite program and receive a Pardon for the interruption error which might ruin your Netflix and Chill mood. Even after refreshing plenty of times, you might be unable to fix the issue.

Instead of asking your friend for a different Netflix account, fix the “Pardon the interruption error” by following the steps mentioned below.

1. Make Sure You are Connected to the Internet

There might be an issue with the Wi-Fi connection in your house and now you are unable to connect to the internet on your device.

Credit: howtogeek

Low internet speed might be the potential reason for this problem. The Internet speed on your device can be checked by fast.com. If it is indeed a slow connection then try fixing your router.

2. Change The Browser

Suppose “Pardon the interruption error” occurs in Safari on Mac then you can try switching to Google Chrome to resolve this issue.

Sometimes this error pops up when your browser has some sort of an issue.

3. Disable VPN

You may get the “Pardon the interruption error ” if you are connected with a VPN. Try again after disabling the VPN.

Steps to Disable VPN:

  • Windows + I
  • Network and Internet >VPN

4. Have a Look at Several Netflix Connections

In a Netflix premium plan, 4 different people can have accounts and those account holders might forward the account link to others. In that case, 4 other accounts might be active at the same time and that is the reason you are getting the alert “Pardon the interruption error”.

You can simply change the password of your Netflix account. For that,

  • Open Netflix on the web and go to my accounts
Open Netflix on the web and go to my accounts
  • Select change password
Select change password
  • Now make sure you enable ” Require all devices to sign in again with new password toggle”
Now make sure you enable " Require all devices to sign in again with new password toggle"

5. Clear Cache of The Browser

The excessive burden of browser cache can lead to “Pardon the interruption error” in Netflix, Just clear the browser and try again.

Following are the steps to do the same on Google Chrome:

  • Open Google Chrome on Windows or Mac
  • Click on the three dots at the top right corner and then select more tools
  • Select Clear Browsing Data
  • Go to the Advanced menu and click on the clear data button

6. Netflix Status Check

Netflix Status Check

Industry-standard AWS (Amazon Web Services) is used by Netflix for data storage.

Whenever AWS servers are down there will be continuous problems on streaming shows on Netflix.

NOTE: You can check Netflix status on the Netflix Official Website

7. Verify Billing Information

You can also face this issue if you are having problems with your account’s billing. To check or edit your payment info and details, you have to follow the steps given below:

  • Visit Netflix on The Web
  • Click the profile icon at the top and select Account
  • Select manage payment info and click on edit to update the payment details

8. The Program is Not Available on Netflix

There is a deal with Netflix with media companies to release the shows and movies to the streaming platforms. After the contract expires, Netflix tries to renew it.

When you try to stream such content from bookmarks or watchlists, you will face pardoning the interruption error.


It gets disappointing if there is a continuous pop-up of “Pardon the interruption error”. In no time you will be able to fix the issue by following the above steps.

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Luqman Khan

Luqman is the founder of cliffyB.com and an obsessed gamer! Overseeing the site's coverage of gaming hardware and software. He is also the founder of a Computer Gaming Lounge. He has been into gaming and PC Building since 2009. He is also obsessed with DOTA 2 and Rainbow Six Siege.